LEADERSHIP & strategy WORKSHOPS

Emotional Intelligence 2.0

Emotional intelligence, simply put, is being smart and effective about emotions—yours and those of others. The better you are at emotional intelligence, the better your ability to influence others, and the better your career in terms of success and satisfaction. The same goes for your personal life! In this workshop we will explore strategies to foster positive emotions and manage negative ones—in yourself and in others.

  • 2 Day Program

    • Understand how high emotional intelligence contributes to great success, as well as how low emotional intelligence has negative consequences.

    • Increase your personal level of emotional intelligence…and that of others.

    • Apply the principles and practices of emotional intelligence to being a more effective leader and team member.

    • Use emotional intelligence skills to handle distressing workplace situations like divisive conflict and difficult behavior.

    • Identify and manage emotions to get the desired workplace results!

Managing change

In the words of Winston Churchill, “To improve is to change; to be perfect is to change often.”

Most people recognize the need for continuous improvement—but how can we manage change in a way it won’t manage us? That’s what this workshop is all about: Managing change in our professional (and personal!) lives.

  • 1 Day Program

    1. Why is change so hard?

    2. What is change management – and why should we care?

    3. Why is constant change necessary?

    4. How can you “make the case” for change?

    5. How can you deal with resistance to change—yours and that of others?

    6. What are the typical reactions to change—and how can we deal with them?

    7. How can you plan a change approach that will increase your chances of success?

    • Take key actions to speed the pace of change adoption.

    • Plan a change on your team or in your personal life that will result in success.

    • Avoid “change-back” behavior.

    • Anticipate resistance and overcome it.

    • Achieve positive results through change initiatives.

    • Apply Kotter’s seven steps of change in your organization.

Critical Thinking & Problem Solving

Everyone thinks it is our nature to “think.” But much of our thinking, left to itself, is biased, distorted, disjointed, and uninformed. In other words, we waste time in unproductive thinking. Yet the quality of our work depends precisely on the quality of our thought. This workshop fosters excellence in thought, systematically cultivated through proven strategies applied to your organization’s challenges.

  • 2 Day Program

  • Use the Socratic approach to get to the heart of a problem.

    Learn and apply new principles of thinking.

    Question the questions, and challenge assumptions.

    Use creative tools and approaches to explore the possibilities.

    Look at issues from various points of view besides their own.

    Generate solutions that work, instead of just temporary fixes.

    Avoid the traps of egocentric thinking.

    Use-structured methods for preventing “analysis paralysis.”

Strategic Plans to Tactical Execution

Colin Powell, former Secretary of State and Chairman, Joint Chiefs of Staff, looked for this quality in selecting his people:  he wanted “leaders who could see around corners.”  People like that, he argued, will create the future rather than experience it.

That’s what strategic thinking should do – poise your organization to “see around corners” and be ready to meet what’s coming.  With the changing environment organizations face, a strategic plan can provide stability and corporate progress in a sea of volatility, uncertainty, complexity, and ambiguity.   We will learn and practice the tools everyone needs to employ strategic planning in their organizations—with the ultimate objective of taking their organizations to the next level in performance.

  • 1 Day Program

    • Develop strategies to generate “ownership” in the plan.

    • Employ tools that will help guide you through the strategic planning process.

    • Employ techniques to maintain momentum for your strategic plan – and avoid the pitfalls of a strategic plan that stalls and just “sits on the shelf.”

    • Practice how to communicate, market and measure your strategic plan.

    • Link today’s actions to tomorrow’s results.

    • Maintain momentum and make progress, even in the face of the “day job.”

The Voice of Leadership

Winston Churchill said, "The difference between mere management and leadership is communication." How true. And yet, how does a leader do it well? In this seminar we explore the effective, proven ways leaders influence others and inspire results through communication - speeches, presentations, business conversations, coaching, memos and email.

  • 2 Day Program

  • How can we learn from the best practices of effective leaders?

    What is my leadership "voice" - what are my strengths and weaknesses in leadership communication?

    How do I set the stage for success in communicating a compelling message?

    How do I win hearts and minds? How do I make sure I’m "getting through"?

    What are the most effective leadership communication practices?

    How can a leader synchronize various media for powerful results?

    How should leaders deliver bad news and deal with difficult people?

    How do leaders communicate their vision to get results?

Coaching: A Strategic Tool for Effective Leadership and Motivation

Coaching is influencing, and we all want to do that!  Once you have the right coaching tools, you will find that coaching the most powerful—and rewarding—form of influence you can practice.  Good coaches have five developmental conversations with people:  reinforcing, building, corrective, ad hoc, and supportive.

How well you can help others develop their talent and improve their performance is directly related to how well you conduct these five conversations. Participants learn about and practice each of these conversations:  when to use them, what to say, and why they are important.  Don’t miss this opportunity to take your influence skills to the next level!

  • 1 Day Program

  • Describe the three values of effective coaches and the two phases of the coaching process.

    Demonstrate the BBT’s (Behavioral, Balanced, Timely) of effective coaching.

    Coach people well using the five coaching conversations.

    Successfully complete difficult coaching sessions.

    Know the top motivating factors for most people and how to reach them.

Leadership Essentials

This workshop is designed as a refresher for existing leaders or a roadmap for new supervisors.  Regardless of what level the leader, the basics still apply.  

  • 2 Day Program

    • Enhance trust, credibility, and relationship with others.

    • Diagnose performance issues and choose the right response.

    • Reinforce good behavior so that leaders get more of it.

    • Correct poor performers in a way that helps them grow.

    • Navigate difficult leadership situations.

    • Help others reach their full potential.

    • Delegate successfully.

    • Conduct effective meetings.

    • Improve team communications.

    • Deal with negative attitudes and difficult people.

    • Motivate and energize their team.

    • Unify the team.

A Team-Building Refresher: The Power of Teams

Is your team being all it can be? FDR said that “People acting together as a group can accomplish things which no individual acting alone could ever hope to bring about.” This workshop will help anyone enhance teamwork on a team through proven principles and practical exercises.

  • 1 Day Program

    • Apply team communication strategies that avoid misunderstanding and “leave no good ideas behind.”

    • Learn ways everyone can help the team succeed.

    • Develop team vision and values.

    • Employ specific ways to improve team trust.

    • Practice ways to improve relationships and increase rapport.

    • Set the stage to clarify team expectations.

Building a Strategic Plan

In this workshop we teach the five-step process of strategic planning – applying each step to your organization! By the end of the workshop your organization’s strategic roadmap to the future is created. Bring together a team of planners; we’ll do the rest!

  • 2-5 Day Program